Future Opening: Customer Service Manager - State Farm Agent Team Member

State Farm Agent; Austin (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Hourly pay plus commission/bonus

Flexible hours

Auto, home, and life insurance coverage

Retirement planning support

Job summary

State Farm Agent in South Austin, Texas, is seeking a Customer Service Manager to enhance customer relationships and deliver outstanding service. This role offers excellent income and growth opportunities, along with flexible hours.

The ideal candidate is people-oriented, possesses strong organizational skills, and is dedicated to providing exceptional customer service. A bilingual preference exists, and obtaining relevant insurance licenses is essential for this role.

Qualifications

• Must be able to establish customer relationships and follow up.
• Provide prompt, accurate, and friendly customer service.
• Maintain a strong work ethic and total commitment to success.

Responsibilities

• Establish customer relationships and follow up.
• Provide prompt, accurate, and friendly customer service.
• Maintain a strong work ethic and total commitment.

Skills

People-oriented

Organizational skills

Detail oriented

Dedicated to customer service

Ability to multi-task

Ability to relate effectively to customers

Bilingual – Spanish preferred

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager – State Farm Agent Team Member. An energetic professional is wanted to help the business grow through value‑based conversations and remarkable customer experience. This is an opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic and total commitment to success each day.

Benefits

• Hourly pay plus commission/bonus.
• Flexible hours.
• Compensation: $35,000 - $45,000.
• Auto, home, and life insurance coverage. Retirement planning support.
• Location: South Austin, Texas.

Requirements

• People-oriented.
• Organizational skills.
• Detail oriented.
• Dedicated to customer service.
• Ability to multi‑task.
• Ability to relate effectively to customers.
• Bilingual – Spanish preferred.
• Property and Casualty license (must be able to obtain).
• Life and Health license (must be able to obtain).

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. State Farm agents are independent contractors who hire their own employees.