Customer Service Manager - State Farm Agent Team Member

Darrenfeatherstone; Georgetown (TX); On-site; USD 50,000 - 56,000; Full time

Benefits offered by this job

Life Insurance

Retirement Matching - Simple IRA

Bonus based on performance

Health insurance

Paid time off

Free food & snacks

Opportunity for advancement

Job summary

A local insurance agency in Georgetown, TX is looking for a Team Manager to lead the customer service team. This role involves training and mentoring other team members and working closely with Agency Owners on daily operations. Candidates should have leadership experience and preferably background in insurance. The position offers a salary ranging from $50,000 to $56,000 annually, alongside various benefits including health insurance and retirement matching.

Qualifications

• Successfully passed Property and Casualty & Life and Health exams.
• Experience Supervising a Team or Leading Others.
• Insurance Agency Experience preferred.

Responsibilities

• Exhibit leadership and accountability in resolving customer inquiries.
• Be the first point of contact for Account Managers.
• Collaborate with Agency Owners and manage daily operations.

Skills

Strong organizational skills

Excellent communication

Problem-solving abilities

Leadership experience

Coachability

Job description

Full Time in Georgetown, TX

• Life Insurance
• Retirement Matching - Simple IRA
• Bonus based on performance
• Health insurance
• Paid time off
• Free food & snacks
• Opportunity for advancement

ROLE DESCRIPTION

The Team Manager exhibits leadership, accountability, attention to detail, and resolving complex customer inquiries. The Team Manager is the first point of contact for the Account Managers and the Receptionist.

The Team Manager collaborates directly with the Agency Owners and the daily operations of the Account Managers, including training and mentoring Team Members individually and collectively.

QUALIFICATIONS

• Successfully passed Property and Casualty & Life and Health exams
• Experience Supervising a Team or Leading Others
• Insurance Agency Experience preferred
• Strong organizational skills.
• Excellent communication and problem-solving abilities.
• Driver of results
• Accountable
• Systems Driven
• Coachable

Compensation $50,000.00 - $56,000.00 per year

Customer Service Manager - State Farm Agent Team Member

Full Time in Georgetown, TX

Responsive recruiter Benefits

• Life Insurance
• Retirement Matching - Simple IRA
• Bonus based on performance
• Competitive salary
• Health insurance
• Paid time off
• Training & development
• Free food & snacks
• Opportunity for advancement

ROLE DESCRIPTION The Team Manager exhibits leadership, accountability, attention to detail, and resolving complex customer inquiries. The Team Manager is the first point of contact for the Account Managers and the Receptionist. The Team Manager collaborates directly with the Agency Owners and the daily operations of the Account Managers, including training and mentoring Team Members individually and collectively. QUALIFICATIONS

• Successfully passed Property and Casualty & Life and Health exams
• Experience Supervising a Team or Leading Others
• Insurance Agency Experience preferred
• Proven Leadership, Sales, & Customer Service experience
• Strong organizational skills.
• Excellent communication and problem-solving abilities.
• Bi-lingual Spanish Preferred
• Driver of results
• Enthusiastic
• Winning Attitude
• Accountable
• Systems Driven
• Disciplined
• Coachable

Compensation $50,000.00 - $56,000.00 per year Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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