Customer Service Representative - State Farm Agent Team Member

Jeremy Fuller; Spring (TX); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agency in Spring Branch, TX is seeking a Customer Service Representative to join as a Team Member. This full-time role focuses on helping clients with their insurance and financial service needs and delivering exceptional customer experiences.

The position offers a competitive salary with bonuses, health/dental benefits, and opportunities for advancement. Candidates should be able to work days in-person with no weekend shifts.

Qualifications

• Property and Casualty license is preferred.
• Excellent interpersonal skills.
• Excellent written and verbal communication.
• Enthusiastic about insurance and financial products.
• People-oriented and self-motivated.
• Proactive in problem solving and team work.
• Ability to work in a team environment.
• Capable of achieving marketing goals.

Responsibilities

• Connect with clients daily over the phone or in person to discuss insurance and financial needs.
• Establish customer relationships and follow up as needed.
• Educate customers about insurance options using a needs-based review.

Skills

Interpersonal skills

Communication skills

Teamwork

Self-motivated

Proactive problem solving

Customer-focused

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Spring Branch - TX

Replies within 24 hours

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

SERVICE

A Fast-Growing State Farm Agency is seeking a qualified professional to join their team for the role of Customer Care Specialist - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through taking care of customer needs and providing remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Connect with clients on a daily basis over the phone or in person on their insurance and financial service needs.
• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Salary plus bonuses
• Paid time off
• Growth potential/Opportunity for advancement within my office

Requirements

• Property and Casualty license is preferred
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Self-motivated
• Proactive in problem solving
• Ability to work in a team environment
• Achieve mutually agreed upon marketing goals

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Job Type Full-time

Salary $45,000.00 - $55,000.00 per year

Shift

• Day shift
• No nights

Weekly day range

• Monday to Friday
• No weekends

Work setting

• In-person
• Office

Experience level

• No experience needed

Ability to commute/relocate

• Spring Branch, TX Reliably commute or planning to relocate before starting work (Required)