Customer Service Manager - State Farm Agent Team Member

Renee Knepper - State Farm Agent; East Liverpool (OH); Presencial; USD 30.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hourly pay

Paid time off

Growth potential

Opportunity for advancement

Descripción de la vacante

A local insurance agency in East Liverpool, OH is seeking an outgoing professional to join their team. As an agent team member, you will build relationships with customers to promote various insurance products, including auto, home, and life insurance. Responsibilities include providing excellent customer service and educating clients about their options. Applicants should possess strong communication skills and a customer service orientation. Licenses in property, casualty, life, and health must be obtained to fulfill position requirements.

Responsabilidades

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Use a customer-focused, needs-based review process to educate customers.
• Develop leads, schedule appointments, and market products.

Conocimientos

Excellent communication skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to work in a team environment

Ability to effectively relate to a customer

Educación

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Descripción del empleo

Position Overview

State Farm Insurance Agent located in E., Liverpool, OH is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Renee Knepper – State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Hourly pay
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills – written, verbal and listening
• Self‑motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none