Customer Relations Representative - State Farm Agent Team Member

Derek Knepper - State Farm Agent; Warren (OH); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Simple IRA

Salary plus commission/bonus

Paid time off

Flexible hours

Growth potential

Job summary

Derek Knepper - State Farm Agent is seeking a Customer Relations Representative in Warren, OH. In this full-time position, you will build relationships with customers and assist them in exploring various insurance products. If you're outgoing, enjoy working with the public, and are motivated to succeed, this could be your ideal role.

Benefits include a simple IRA, salary plus commission, and paid time off. Join our team and contribute to helping people manage everyday risks and achieve their dreams.

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent communication skills – written, verbal, and listening.
• Ability to work in a team environment.

Responsibilities

• Establish customer relationships and follow up with customers.
• Educate customers about insurance options through a needs-based review process.
• Develop leads, schedule appointments, and market appropriate products and services.

Skills

Communication skills

Customer-focused

Detail-oriented

Teamwork

Problem solving

Job description

Future Opening: Customer Relations Representative - State Farm Agent Team Member

Full Time - Warren, OH

Position Overview:

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Simple IRA
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements:

• Interest in marketing products and services based on customer needs
• Excellent communication skills – written, verbal and listening
• People‑oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $60,000.00 - $75,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Warren, OH and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application?