Customer Relations Representative - State Farm Agent Team Member

State Farm Agent; Covington Township (PA); On-site; USD 20,664 - 41,328; Full time

Benefits offered by this job

Hourly pay

Profit sharing

Paid time off

Growth potential

Job summary

An independent insurance agency in Pennsylvania is seeking an outgoing individual to join their team as an Agent Team Member. This role involves establishing customer relationships, providing premium customer service, and educating clients on various insurance products. Candidates should have a background in sales and excellent interpersonal skills. The agency offers a dynamic work environment with growth potential and various benefits, including hourly pay and profit sharing.

Qualifications

• Preferred sales experience in retail or telemarketing.
• Interest in marketing products based on customer needs.
• Strong interpersonal skills and enthusiasm for insurance.

Responsibilities

• Establish customer relationships and provide follow-ups.
• Deliver prompt and friendly customer service.
• Educate clients on insurance options.

Skills

Sales experience

Excellent interpersonal skills

Organizational skills

Self-motivated

Detail oriented

Dedicated to customer service

Job description

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive…

• Hourly pay
• Profit sharing
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Dedicated to customer service
• Achieve mutually agreed upon marketing goals

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

We're Hiring!

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in Moscow, PA.
• Our office is open M,T,Th, F 9-5/ Wed 9-6:30.
• I have been a State Farm agent since 2011.
• Our agency has received awards including: Ambassador Travel and Legion of Honor

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.