Customer Service Manager

Performance Advisory Group; Sandy (UT); Hybrid; USD 98,000 - 148,000; Full time

Benefits offered by this job

Flexible remote work

Volunteer days

Career advancement

Job summary

Performance Advisory Group in Sandy, UT is seeking a Customer Service Manager who brings 6+ years of sales marketing project leadership. You will own complex initiatives, present to leadership, and thrive in a deep technical environment while earning a salary in the $98,000–$148,000 range with flexible remote work.

You will convert attendees, negotiate terms to meet quotas, provide omnichannel signals to sales, and shape territory plans for Sandy, UT.

Qualifications

• 6+ years steering sales marketing projects end to end.
• Comfort presenting to manager leadership.
• Freelance arrangements are common in this role.
• Attention to detail in a deeply technical workplace.

Responsibilities

• Convert webinar attendees into sales marketing demos within 48 hours.
• Negotiate pricing and close deals that meet or exceed quarterly quotas.
• Feed sales the Omnichannel Support signals that indicate a buyer is ready now.
• Build territory plans maximizing coverage across Sandy, UT.
• Close the gap between what marketing promises and sales delivers.
• Position Performance Advisory Group against competitors with clear value props.
• Sharpen the Customer Service Manager value proposition for each vertical.

Skills

6+ years sales marketing

Executive presentation

Decision making under pressure

Industry perspective

Freelance friendly

Attention to detail

Job description

Selling isn't about pressure here; Performance Advisory Group's Customer Service Manager earns trust in Sandy and lets the deal close itself. Here you'll combine 6 years of know-how with $98,000 - $148,000, full project ownership, and a team that has your back.

Key Responsibilities

• Convert webinar attendees into sales marketing demos within 48 hours
• Negotiate pricing and close deals that meet or exceed quarterly quotas
• Feed sales the Omnichannel Support signals that say a buyer is ready now
• Build territory plans that maximize coverage across Sandy, UT
• Close the gap between what marketing promises and sales delivers
• Position Performance Advisory Group against competitors with clear, differentiated value props
• Sharpen the Customer Service Manager value prop for each vertical we touch

What You'll Bring

• The judgment to distinguish a fire drill from an actual fire
• A point of view on Performance Advisory Group's space, sharpened by your own reading
• Demonstrated comfort presenting to manager leadership
• 6 or more years steering sales marketing projects end to end
• Comfort with freelance arrangements and the rhythms of a deeply technical workplace
• The kind of attention to detail that catches what spell-check misses

Performance Advisory Group brings together flat-and-fast people in Sandy, UT who care deeply about the craft behind sales marketing. Around here, "I don't know yet" is a perfectly respectable sentence and often the start of something good.

We combine $98,000 - $148,000 with flexible remote work, paid volunteer days, and clear opportunities for advancement.

Candidates are being contacted promptly as part of our active search.