Retail Sales Manager: Lead Customer Experience & Growth

Michaels Stores; Anchorage (AK); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Job summary

Michaels Stores in Anchorage, AK seeks a Sales Manager to lead a high-performing selling culture, drive strong sales results, and ensure an engaging customer experience. You will oversee front-end, service standards, POS use, and omni-channel execution, while coaching staff and managing daily operations.

Responsibilities include ensuring SOP compliance, policy execution, asset protection, and delivering strong KPI results through coaching, coverage, and effective team leadership.

Qualifications

• 3+ years retail leadership experience.

Responsibilities

• Lead front-end and service operations to deliver selling behaviors and brand standards.

Skills

Retail leadership

Customer service

Team coaching

Operations management

Tools

POS systems

Job description

Michaels Stores in Anchorage, AK seeks a Sales Manager to lead a high-performing selling culture, drive strong sales results, and ensure an engaging customer experience. You will oversee front-end, service standards, POS use, and omni-channel execution, while coaching staff and managing daily operations.

Responsibilities include ensuring SOP compliance, policy execution, asset protection, and delivering strong KPI results through coaching, coverage, and effective team leadership.