Customer Service Management Trainee — Growth & Perks

Uline; Ontario (CA); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match

Bonuses

Paid holidays and PTO

Tuition assistance

Job summary

Uline is seeking a Customer Service Management Trainee at our California Branch in Ontario, CA. This full-time, 2nd shift role offers hands-on training to master customer service leadership and drive exceptional teamwork across a state-of-the-art call center.

Join a company with over 45 years of success, delivering growth opportunities, robust benefits, and a clear path toward leadership within our customer service organization.

Qualifications

• Bachelor’s degree.
• Strong track record of customer-focused service, teamwork and attention to detail.
• Prior leadership / management experience is a plus.

Responsibilities

• Master all aspects of customer service management through a comprehensive hands-on training program.
• Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
• Review department procedures and standards to identify areas for improvement.

Skills

Customer service

Teamwork

Attention to detail

Leadership experience (plus)

Education

Bachelor’s degree

Job description

Uline is seeking a Customer Service Management Trainee at our California Branch in Ontario, CA. This full-time, 2nd shift role offers hands-on training to master customer service leadership and drive exceptional teamwork across a state-of-the-art call center.

Join a company with over 45 years of success, delivering growth opportunities, robust benefits, and a clear path toward leadership within our customer service organization.