Customer Service Management Trainee

Uline; Ontario (CA); On-site; USD 39,950 - 46,838; Full time

Benefits offered by this job

Complete health insurance coverage

401(k) with 6% employer match

Paid holidays and generous paid time off

Tuition Assistance Program

First-class fitness center

Job summary

A leading distribution company in California is looking for a Customer Service Management Trainee. This full-time role offers hands-on training and the opportunity to develop and lead a team of customer service representatives. Candidates should possess a Bachelor's degree and a strong customer service record. With benefits including health insurance, a 401(k) plan, and tuition assistance, this position provides a solid foundation for career growth.

Qualifications

• Strong track record of customer-focused service.
• Team player with attention to detail.
• Prior leadership or management experience is a plus.

Responsibilities

• Master all aspects of customer service management.
• Manage a team of customer service representatives.
• Identify areas for improvement in department procedures.

Skills

Customer-focused service

Teamwork

Attention to detail

Education

Bachelor's degree

Job description

Customer Service Management Trainee

Pay from $29 to $34 per hour with significant growth and earning potential!

California Branch

4810 South Hellman Avenue, Ontario, CA 91762

A new career opportunity is calling! Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don't put your career on hold - apply for this unique opportunity now!

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Full-Time Hours: 24/7 operation - Various shifts available with set schedules.

Position Responsibilities

• Master all aspects of customer service management through a comprehensive hands-on training program.
• Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
• Review department procedures and standards to identify areas for improvement.

Minimum Requirements

• Bachelor's degree.
• Strong track record of customer-focused service, teamwork and attention to detail.
• Prior leadership / management experience is a plus.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.

Employee Perks

• Best-in-class, clean, modern facilities.
• First-class fitness center and nearby walking path.

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!