Customer Service Leadership Trainee - Growth & Benefits

Uline; Anaheim (CA); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Bonuses

Paid holidays

Tuition assistance

Job summary

Uline is hiring a Customer Service Management Trainee in Ontario, CA. You will participate in a hands-on training program to master customer service management and empower representatives to deliver legendary service. The role offers full-time hours on the 2nd shift and significant growth potential.

Qualifications include a Bachelor’s degree, a proven customer-service focus, teamwork, and leadership experience is a plus. On-site positions with comprehensive benefits await.

Qualifications

• Bachelor’s degree required.
• Strong customer-focused service mindset and teamwork.
• Prior leadership or management experience is a plus.

Responsibilities

• Master all aspects of customer service management through a comprehensive hands-on training program.
• Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
• Review department procedures and standards to identify areas for improvement.

Skills

Customer service

Team leadership

Attention to detail

Education

Bachelor’s degree

Job description

Uline is hiring a Customer Service Management Trainee in Ontario, CA. You will participate in a hands-on training program to master customer service management and empower representatives to deliver legendary service. The role offers full-time hours on the 2nd shift and significant growth potential.

Qualifications include a Bachelor’s degree, a proven customer-service focus, teamwork, and leadership experience is a plus. On-site positions with comprehensive benefits await.