Customer Service Management Trainee — Lead & Grow (2nd Shift)

Uline; San Bernardino (CA); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match (starts day

Bonus programs

Paid holidays

Tuition Assistance Program

Modern facilities

Job summary

Uline is seeking a Customer Service Management Trainee at our California Branch in Ontario, CA. You will participate in an intensive training program to master customer service management and learn to lead a team delivering legendary service. This full-time, 2nd shift role offers on-site work and strong growth potential.

Ideal candidates hold a Bachelor’s degree and show a proven customer-focused approach, teamwork, and attention to detail. Leadership experience is a plus and encouraged.

Qualifications

• Bachelor’s degree required.
• Strong track record of customer-focused service, teamwork and attention to detail.
• Prior leadership / management experience is a plus.

Responsibilities

• Master all aspects of customer service management through a comprehensive hands-on training program.
• Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
• Review department procedures and standards to identify areas for improvement.

Skills

Customer service

Leadership

Teamwork

Attention to detail

Education

Bachelor’s degree

Job description

Uline is seeking a Customer Service Management Trainee at our California Branch in Ontario, CA. You will participate in an intensive training program to master customer service management and learn to lead a team delivering legendary service. This full-time, 2nd shift role offers on-site work and strong growth potential.

Ideal candidates hold a Bachelor’s degree and show a proven customer-focused approach, teamwork, and attention to detail. Leadership experience is a plus and encouraged.