Customer Service & Logistics Coordinator

Seawind Foods; San Clemente (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Seawind Foods is looking for a Customer Service Coordinator in San Clemente, California. The role involves responding to customer issues, assisting with order management, and coordinating freight shipments. Candidates should have 2-4 years of office experience and excellent interpersonal skills.

The ideal candidate possesses a positive, team-oriented attitude and is proficient in Excel and Word. Experience with Salesforce.com is preferred. Join us to deliver top-notch customer service!

Qualifications

• 2-4 years in an office environment.
• Excellent interpersonal skills required.
• Tact and diplomacy for sometimes difficult situations.
• Positive, team-oriented attitude with a passion for customer service.
• Must be able to coordinate with departmental personnel.
• Computer literate and competent in current Excel and Microsoft Word.
• Experience with CRM software preferred.
• Excellent communication skills required.

Responsibilities

• Respond to and resolve customer related issues.
• Assist customers with order taking and entry.
• Arrange freight for outbound shipments and schedule pickups.
• Assist Customer Service Lead with overflow work.
• Update and maintain customer quotes and contracts.
• Maintain inventory tracking tool.
• Assist with projects as needed.

Skills

Interpersonal skills

Tact and diplomacy

Customer service

Coordination skills

Computer literacy (Excel, Word)

Communication skills

Tools

Salesforce.com

Job description

Seawind Foods is looking for a Customer Service Coordinator in San Clemente, California. The role involves responding to customer issues, assisting with order management, and coordinating freight shipments. Candidates should have 2-4 years of office experience and excellent interpersonal skills.

The ideal candidate possesses a positive, team-oriented attitude and is proficient in Excel and Word. Experience with Salesforce.com is preferred. Join us to deliver top-notch customer service!