Logistics & Customer Service Coordinator

The Wonderful Company LLC; California (MO); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

Top-notch medical coverage

401k with match eligibility

Access to wellness resources

Job summary

The Wonderful Company LLC in California is seeking a Customer Service Representative to manage relationships with distributors and logistics partners. You will ensure order fulfillment, resolve delivery issues, and provide exceptional customer service. The ideal candidate has at least three years of experience in call center or eCommerce, strong problem-solving skills, and is comfortable working independently. They offer a competitive compensation of $22-$25 per hour and excellent benefits including healthcare and career advancement opportunities.

Qualifications

• Three or more years of experience in Call Center, eCommerce, or logistics.
• Comfortable making decisions independently.
• Ability to sit at a desk and use a computer for long periods.

Responsibilities

• Communicate with team, carriers, and warehouses to manage orders.
• Research and resolve delivery issues.
• Provide exceptional customer service.

Skills

Excellent problem solving skills

Excellent communication skills

Bilingual (Spanish/English)

Ability to handle multiple projects

High energy and performance level

Education

GED or high school diploma

Tools

Order Management Systems

Microsoft Excel

Job description

The Wonderful Company LLC in California is seeking a Customer Service Representative to manage relationships with distributors and logistics partners. You will ensure order fulfillment, resolve delivery issues, and provide exceptional customer service. The ideal candidate has at least three years of experience in call center or eCommerce, strong problem-solving skills, and is comfortable working independently. They offer a competitive compensation of $22-$25 per hour and excellent benefits including healthcare and career advancement opportunities.