Customer Service & Loans Advocate — Growth Path

Tower Loan of Mississippi, LLC

DeSoto (TX)

On-site

USD 32,000 - 46,000

Full time

5 days ago

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Benefits offered by this job

Health benefits

401(k) match

Paid time off

Paid holidays

Annual raises

Performance bonuses

Monthly incentives

Charitable campaigns

Job summary

Tower Loan seeks a Customer Service Representative (CSR) for an on-site, full-time role in Texas. You will deliver exceptional service, process payments, and promote financial solutions while building strong customer relationships.

The job includes balancing cash drawers, deposits, and handling administrative tasks; you may advance into leadership with our training and growth opportunities. The schedule is Monday–Friday with some extended hours, including Saturdays, and benefits include health,

Qualifications

Cash handling, sales, or customer service experience preferred.
Must have a High School Diploma or GED.
Valid driver’s license and reliable vehicle required.

Responsibilities

Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
Receive and process payments in customer accounts.
Market to current, former, and potential customers to drive loan production.
Maintain and secure cash drawers and accounting activities, including balancing and deposits.
Execute office administrative activities: checking branch mail, filing, purchasing office supplies, etc.
Process loan applications and collect payments due.
Perform all other duties as assigned.