Customer Service & Loan Support Specialist

GreenStone FCS; Lapeer (MI); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Vacation days

Sick days

Holidays

401(k) match

Medical benefits

Dental benefits

Vision benefits

STD benefits

LTD benefits

Life/AD&D benefits

Logo Wear allowance

Wellness subsidy

Student debt repayment

Tuition reimbursement

Yearly bonus

Résumé du poste

GreenStone Farm Credit Services seeks a Customer Service Representative to be the cornerstone of our service across customer segments. The role supports branch operations and cultivates customer relationships while collaborating with association staff.

Working hours are 8am–4:30pm, Monday–Friday in the Lapeer, MI office, offering a stable schedule and local community involvement. We provide a comprehensive Total Rewards package and opportunities for professional growth.

Qualifications

• 2+ years customer service or office experience.
• Banking experience preferred.

Responsabilités

• Provide excellent internal and external customer service in daily interactions.
• Answer incoming calls, receipting payments, disbursing funds, and providing admin support to mortgage loan processing and documentation.
• Collect, coordinate, and upload documentation, and assist with loan closings to ensure accuracy and customer satisfaction.
• Assist with data entry, loan servicing, branch operations, and supply ordering.

Connaissances

Customer service

Office experience

Communications

Formation

HS Diploma or Equivalent

Description du poste

GreenStone Farm Credit Services seeks a Customer Service Representative to be the cornerstone of our service across customer segments. The role supports branch operations and cultivates customer relationships while collaborating with association staff.

Working hours are 8am–4:30pm, Monday–Friday in the Lapeer, MI office, offering a stable schedule and local community involvement. We provide a comprehensive Total Rewards package and opportunities for professional growth.