Mortgage & Customer Service Specialist (Day Shift)

GreenStone Farm Credit Services; Michigan; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Vacation days

401(k) plan with employer match

Medical, Dental, Vision benefits

Logo Wear allowance

Wellness subsidy

Student debt repayment / tuition aid

Yearly bonus

Job summary

GreenStone Farm Credit Services is seeking a Customer Service Representative to be a cornerstone of our customer service and branch operations. You will build customer relationships and work closely with our association staff to support customers and processes.

The role emphasizes helping customers with daily tasks, payments, and loan-related support, within a collaborative, customer-first environment.

Qualifications

• HS Diploma or Equivalent.
• 2+ years customer service or office experience.
• Banking experience preferred.

Responsibilities

• Providing excellent internal and external customer service.
• Assisting with payments, loan processing support, and documentation.
• Supporting branch operations and data entry tasks.
• Collaborating with association staff to assist customers.

Skills

Communication

Detail oriented

Problem solving

Multitasking

Education

HS Diploma or Equivalent

Job description

GreenStone Farm Credit Services is seeking a Customer Service Representative to be a cornerstone of our customer service and branch operations. You will build customer relationships and work closely with our association staff to support customers and processes.

The role emphasizes helping customers with daily tasks, payments, and loan-related support, within a collaborative, customer-first environment.