Customer Service Leadership Trainee — Path to Manager

Uline Inc.; Ontario, Northern (CA, KY); Hybrid; USD 40,000 - 47,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid holidays and PTO

Tuition Assistance Program

Job summary

Uline Inc. in Ontario, CA is seeking a Customer Service Management Trainee for a full-time, 2nd shift role. You will master all aspects of customer service management through a hands-on training program and lead a team of reps to deliver legendary service.

Growth and earning potential are highlighted in this position. The role requires a Bachelor's degree, on-site work at the California branch, and a commitment to excellence in customer satisfaction.

Qualifications

• Leadership / management experience preferred.
• Strong track record in customer-focused service.
• Collaborative teamwork and attention to detail required.

Responsibilities

• Master all aspects of customer service management through a comprehensive hands-on training program.
• Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
• Review department procedures and standards to identify areas for improvement.

Skills

Leadership experience

Customer service

Teamwork

Education

Bachelor's degree

Job description

Uline Inc. in Ontario, CA is seeking a Customer Service Management Trainee for a full-time, 2nd shift role. You will master all aspects of customer service management through a hands-on training program and lead a team of reps to deliver legendary service.

Growth and earning potential are highlighted in this position. The role requires a Bachelor's degree, on-site work at the California branch, and a commitment to excellence in customer satisfaction.