Aspiring Customer Service Leadership Trainee

Uline; Waukegan (IL); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Tuition assistance

Paid holidays & PTO

Bonus programs

On-site amenities

Job summary

Uline is seeking a Customer Service Management Trainee at our Kenosha, WI call center to develop leadership and people-management skills. You will participate in a comprehensive training program while learning every facet of customer service management and team supervision.

The role offers full-time hours with 24/7 operation and set shifts, generous benefits, growth opportunities, and a strong emphasis on delivering legendary service.

Qualifications

• Bachelor’s degree required.
• Strong track record of customer-focused service, teamwork and attention to detail.
• Prior leadership/management experience is a plus.

Responsibilities

• Master all aspects of customer service management through a comprehensive hands-on training program.
• Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
• Review department procedures and standards to identify areas for improvement.

Skills

Customer service leadership

Teamwork

Attention to detail

Education

Bachelor’s degree

Job description

Uline is seeking a Customer Service Management Trainee at our Kenosha, WI call center to develop leadership and people-management skills. You will participate in a comprehensive training program while learning every facet of customer service management and team supervision.

The role offers full-time hours with 24/7 operation and set shifts, generous benefits, growth opportunities, and a strong emphasis on delivering legendary service.