Customer Service Leadership Trainee — Growth & Training

Uline; Kenosha (WI); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Complete health insurance coverage

401(k) with 6% employer match

Tuition Assistance Program

Job summary

Uline in Kenosha, WI seeks a Customer Service Management Trainee to gain hands-on leadership experience in a state-of-the-art call center, empowering reps to deliver legendary service.

Pay from $29 to $34 per hour with significant growth and earning potential. Full-time hours are available with 24/7 operations and set schedules. Bachelor’s degree required; leadership experience is a plus, with comprehensive benefits starting day one.

Qualifications

• Bachelor’s degree is required.
• Strong track record of customer-focused service, teamwork and attention to detail.
• Prior leadership/management experience is a plus.

Responsibilities

• Master all aspects of customer service management through a comprehensive hands-on training program.
• Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
• Review department procedures and standards to identify areas for improvement.

Skills

Customer service

Teamwork

Attention to detail

Education

Bachelor's degree

Job description

Uline in Kenosha, WI seeks a Customer Service Management Trainee to gain hands-on leadership experience in a state-of-the-art call center, empowering reps to deliver legendary service.

Pay from $29 to $34 per hour with significant growth and earning potential. Full-time hours are available with 24/7 operations and set schedules. Bachelor’s degree required; leadership experience is a plus, with comprehensive benefits starting day one.