Customer Service Leadership Trainee – 2nd Shift

Uline; Ontario (CA); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match

Bonuses

Paid holidays & generous PTO

Tuition assistance

Job summary

Uline, a leading North American distributor, is hiring a Customer Service Management Trainee at our California Ontario branch. You will participate in a comprehensive training program to master customer service leadership and learn to manage a team on the 2nd shift in a state-of-the-art call center.

Join a stable, growing organization with 45+ years of success, full-time hours, and significant earning potential through bonuses and a robust benefits package.

Qualifications

• Bachelor’s degree required.
• Strong track record of customer-focused service, teamwork and attention to detail.
• Prior leadership/management experience is a plus.

Responsibilities

• Master all aspects of customer service management through a comprehensive hands-on training program.
• Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
• Review department procedures and standards to identify areas for improvement.

Skills

Leadership

Customer service

Attention to detail

Education

Bachelor’s degree

Job description

Uline, a leading North American distributor, is hiring a Customer Service Management Trainee at our California Ontario branch. You will participate in a comprehensive training program to master customer service leadership and learn to manage a team on the 2nd shift in a state-of-the-art call center.

Join a stable, growing organization with 45+ years of success, full-time hours, and significant earning potential through bonuses and a robust benefits package.