Customer Support Specialist - Growth & Training

Uline; Anaheim (CA); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid holidays

Tuition assistance

Job summary

Uline, a family-owned company, is seeking a Customer Support Specialist in California. The role offers pay from $27 to $32 per hour with a $2 shift differential and is based at the Ontario, CA location (4810 South Hellman Avenue, Ontario, CA 91762).

Full-time hours are 1:30 PM to 10 PM, four weekdays and one weekend day. You will build customer relationships, provide solutions and deliver legendary service using world-class technology.

Qualifications

• High school diploma or equivalent is required; bachelor's degree preferred.
• Strong communication, listening and problem-solving skills are essential.
• Experience in customer service is a plus; training is provided.

Responsibilities

• Process orders and respond to inquiries via phone, email and chat.
• Provide product recommendations and pricing information to customers.
• Resolve issues and build relationships through professional service.
• Navigate the website and assist customers with online ordering.
• Understand needs and suggest Uline best solutions.

Skills

Communication

Problem-solving

Listening

Customer Service

Education

High school diploma or equivalent

Bachelor's degree

Job description

Uline, a family-owned company, is seeking a Customer Support Specialist in California. The role offers pay from $27 to $32 per hour with a $2 shift differential and is based at the Ontario, CA location (4810 South Hellman Avenue, Ontario, CA 91762).

Full-time hours are 1:30 PM to 10 PM, four weekdays and one weekend day. You will build customer relationships, provide solutions and deliver legendary service using world-class technology.