Customer Service Leadership Trainee

Uline; San Bernardino (CA); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Bonus programs

Paid holidays

Paid time off

Tuition assistance

On-site facilities

Job summary

Uline, a family-owned North American distributor, is seeking a Customer Service Management Trainee in Ontario, CA. You will receive hands-on training to master customer service management and empower reps to deliver legendary service.

The role offers full-time hours on 2nd shift, growth potential, and a benefits package including health insurance, 401(k) with company match, paid holidays and PTO, plus tuition assistance. Bachelor's degree required; leadership experience a plus.

Qualifications

• Bachelor’s degree.
• Strong track record of customer-focused service, teamwork and attention to detail.
• Prior leadership / management experience is a plus.

Responsibilities

• Master all aspects of customer service management through a comprehensive hands-on training program.
• Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
• Review department procedures and standards to identify areas for improvement.

Skills

Customer service

Leadership experience

Education

Bachelor's degree

Job description

Uline, a family-owned North American distributor, is seeking a Customer Service Management Trainee in Ontario, CA. You will receive hands-on training to master customer service management and empower reps to deliver legendary service.

The role offers full-time hours on 2nd shift, growth potential, and a benefits package including health insurance, 401(k) with company match, paid holidays and PTO, plus tuition assistance. Bachelor's degree required; leadership experience a plus.