Customer Service Lead — Growth & Training Focus

AVI Foodsystems; Durham (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401(k) with generous match

Paid vacations and holidays

Growth opportunities

Immense training programs

Job summary

AVI Foodsystems in Durham, NC is seeking an energetic Customer Service Attendant Supervisor to lead frontline team members and ensure outstanding hospitality at accounts and dining locations. You will train staff, interview applicants, monitor inventory, and prepare monthly reports while supporting operations with a hands-on leadership approach.

The role is full-time, involves traveling to accounts, and offers competitive compensation plus health, dental, vision, life insurance, a 401(k) with

Qualifications

• Experience leading a team in a customer-focused environment.
• Ability to train and develop staff and manage performance.
• Experience interviewing applicants and coordinating staffing levels.

Responsibilities

• Train and develop team members.
• Interview applicants for Customer Service Attendant positions.
• Review inventory and waste levels and make recommendations.
• Prepare monthly Inventory Report Card and discuss with team.
• Generate reports for management to ensure profitability at accounts.
• Verify and approve timecards.
• Visit accounts and meet with account representatives.
• Lead projects assigned by Operations/Branch Manager.
• Move objects weighing up to 40 pounds and assist at accounts.

Skills

Customer service

Team leadership

Interviewing

Training & development

Inventory management

Job description

AVI Foodsystems in Durham, NC is seeking an energetic Customer Service Attendant Supervisor to lead frontline team members and ensure outstanding hospitality at accounts and dining locations. You will train staff, interview applicants, monitor inventory, and prepare monthly reports while supporting operations with a hands-on leadership approach.

The role is full-time, involves traveling to accounts, and offers competitive compensation plus health, dental, vision, life insurance, a 401(k) with