Customer Service Team Lead - Growth & Training

AVI Foodsystems; Norcross (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid vacation

Holidays

401(k) match

Growth opportunities

Family culture

Job summary

AVI Foodsystems, Inc. in Norcross, GA is seeking an energetic Customer Service Attendant Supervisor to lead dining and micro market teams.

The role is full-time, with a Monday–Friday schedule from 7am to 4pm, and involves supervising staff, handling training, and ensuring top-notch customer service across accounts. The ideal candidate will have strong leadership, experience in customer service, and the ability to manage inventory and reporting while maintaining a family-oriented culture and

Qualifications

• Experience in customer service roles.
• Ability to train and develop team members.
• Experience with inventory controls and reporting.
• Willingness to lead and supervise a team.

Responsibilities

• Assist in training and developing team members.
• Interview applicants for Customer Service Attendant roles.
• Review inventory and waste levels; make recommendations.
• Prepare Inventory Report Card evaluations and discuss with team; apply disciplinary actions as needed.
• Create monthly inventory action plans for team members.
• Generate management reports to ensure profitability.
• Verify and sign off on timecards.
• Visit accounts and meet with account representatives.
• Lead and assist on projects assigned by the Operations Manager or Branch Manager.
• Operate company-owned vehicle safely for branch visits.

Skills

Customer service

Team leadership

Training & development

Inventory management

Job description

AVI Foodsystems, Inc. in Norcross, GA is seeking an energetic Customer Service Attendant Supervisor to lead dining and micro market teams.

The role is full-time, with a Monday–Friday schedule from 7am to 4pm, and involves supervising staff, handling training, and ensuring top-notch customer service across accounts. The ideal candidate will have strong leadership, experience in customer service, and the ability to manage inventory and reporting while maintaining a family-oriented culture and