Customer Service Lead | Flexible Part-Time + Perks

Burlington Stores; Somerville (MA); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Competitive wage

Flexible hours

Associate discount

Job summary

Burlington Stores is seeking a Customer Service Lead at our Somerville, MA location. This part-time role guides day-to-day customer service initiatives, motivates associates to deliver friendly and professional service, and ensures a customer-first focus in every interaction.

The position requires flexibility across early mornings, nights, weekends and holidays, with a base pay of $16 per hour. Burlington offers a benefits package for eligible part-time employees, including medical coverage and

Qualifications

• Flexible schedule including early mornings, nights, weekends and holidays as required.

Responsibilities

• Model company core values and Our Burlington philosophy with front-end associates.
• Drive friendliness, speed of checkout and customer feedback to deliver a consistently great customer experience.
• Maintain a neat front end, troubleshoot register and transaction issues.
• Coordinate meal and break periods and monitor schedule adherence.

Job description

Burlington Stores is seeking a Customer Service Lead at our Somerville, MA location. This part-time role guides day-to-day customer service initiatives, motivates associates to deliver friendly and professional service, and ensures a customer-first focus in every interaction.

The position requires flexibility across early mornings, nights, weekends and holidays, with a base pay of $16 per hour. Burlington offers a benefits package for eligible part-time employees, including medical coverage and