Customer Service & Laundry Specialist (24/7 Shifts)

Laundry-4U LLC; Pasadena (TX); On-site; USD 12,000 - 14,000; Part time

Benefits offered by this job

Paid time off

Wash stipend

Promotion within

Job summary

Laundry-4U LLC in Pasadena, TX is seeking a dependable Customer Service Advisor to assist customers, complete wash-dry-fold orders, and help maintain a welcoming store environment. The role is open 24 hours, requiring weekend shifts and the ability to work 7am-3pm or 3pm-11pm.

Responsibilities include using tablets and the POS system, supporting daily store tasks, reporting issues to management, and working both independently and as part of a team. High school diploma required.

Qualifications

• Minimum 8 months of customer service or retail experience.
• Basic technology skills (tablets, apps, simple troubleshooting).
• Ability to use Telegram for communication during shifts.
• Strong communication skills.
• Reliable transportation.
• Weekend availability (Saturday and Sunday).
• Ability to work both shift times (7am-3pm and 3pm-11pm).
• Must be 18 or older.
• Bilingual (English/Spanish) preferred, but not required.

Responsibilities

• Provide friendly assistance to customers.
• Use tablets/apps to complete wash-dry-fold orders and support daily store tasks.
• Process wash-dry-fold payments using the POS system.
• Monitor machines and keep the store clean, organized, and safe.
• Maintain communication with management and support staff, including reporting machine issues, customer concerns, and any incidents that occur during your shift.
• Work independently and as part of a team.
• Support store operations with additional tasks as needed.

Skills

Customer service

Retail experience

Communication

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

Tablet usage

POS system

Telegram

Job description

Laundry-4U LLC in Pasadena, TX is seeking a dependable Customer Service Advisor to assist customers, complete wash-dry-fold orders, and help maintain a welcoming store environment. The role is open 24 hours, requiring weekend shifts and the ability to work 7am-3pm or 3pm-11pm.

Responsibilities include using tablets and the POS system, supporting daily store tasks, reporting issues to management, and working both independently and as part of a team. High school diploma required.