Customer Service Advisor – 24/7 Laundry Support

Laundry-4U; Houston (TX); On-site; USD 12,000 - 14,000; Full time

Benefits offered by this job

Paid time off

Weekly stipend to wash in store

Promotion from within

Job summary

Laundry-4U is a fast-growing, family-owned business in Houston seeking a dependable Customer Service Advisor. You will assist customers, complete wash-dry-fold orders, and keep the store clean and welcoming 24 hours a day.

Open availability for 7AM–3PM and 3PM–11PM shifts, plus the opportunity for overtime and growth. High school diploma required with 8+ months in customer service or retail; bilingual English/Spanish is a plus. Pay ranges from $9.00 to $10.00 per hour with benefits.

Qualifications

• Minimum 8 months of customer service or retail experience.
• Basic technology skills with tablets and apps.
• Ability to use Telegram for communication during shifts.
• Strong communication skills.
• Ability to work independently and as part of a team.
• Reliable transportation.
• Availability for the 7AM-3PM and 3PM-11PM shifts.
• Weekend availability (Saturday & Sunday) needed for this role.
• Must be 18 or older.
• Bilingual (English and Spanish) is a plus!

Responsibilities

• Provide friendly assistance to customers.
• Use tablets/apps to complete wash-dry-fold orders and support daily store tasks.
• Process wash-dry-fold payments using the POS system.
• Monitor machines and keep the store clean, organized, and safe.
• Maintain communication with management and support staff, including reporting machine issues, customer concerns, and any incidents that occur during your shift.
• Work independently and as part of a team.
• Support store operations with additional tasks as needed.

Skills

Customer service

Communication

Bilingual English/Spanish

Independence

Teamwork

Reliability

Basic tech skills

Education

High school diploma or equivalent

Tools

POS system

Tablets

Job description

Laundry-4U is a fast-growing, family-owned business in Houston seeking a dependable Customer Service Advisor. You will assist customers, complete wash-dry-fold orders, and keep the store clean and welcoming 24 hours a day.

Open availability for 7AM–3PM and 3PM–11PM shifts, plus the opportunity for overtime and growth. High school diploma required with 8+ months in customer service or retail; bilingual English/Spanish is a plus. Pay ranges from $9.00 to $10.00 per hour with benefits.