Customer Service Advisor- Macario Garcia All shifts FULL TIME

Laundry-4U; Houston (TX); On-site; USD 14,000 - 15,000; Part time

Benefits offered by this job

Paid time off

Weekly $20 wash stipend

Internal promotion opportunities

Job summary

Laundry-4U in Houston, TX is seeking a friendly Customer Service Advisor to assist customers, complete wash-dry-fold orders, and maintain a welcoming store environment. The role emphasizes independent work and strong teamwork in a fast-paced, always-open shop.

Requirements include at least 8 months in customer service or retail, basic tech skills, and bilingual English/Spanish proficiency. Competitive starting pay plus opportunities for raises and commissions are offered.

Qualifications

• 8 months of customer service or retail experience
• Basic technology skills (tablets, apps, simple troubleshooting)
• Ability to use Telegram for communication during shifts
• Strong communication skills
• Ability to work independently and as part of a team
• Reliable transportation
• Flexible availability across all shifts
• Weekend availability (Sat & Sun)
• Must be 18 or older
• Bilingual (English/Spanish) required

Responsibilities

• Assist customers and complete wash-dry-fold orders
• Use tablets/apps to fulfill orders and support store tasks
• Process payments using the POS system
• Monitor machines and keep the store clean, organized, and safe
• Report machine issues, customer concerns, and incidents to management
• Work independently and as part of a team
• Support store operations with additional tasks as needed

Skills

Communication skills

Bilingual English/Spanish

Technology literacy

Teamwork

Independent work

Education

High school diploma or equivalent

Tools

Telegram usage

POS system

Tablets/Apps usage

Job description

Description

Laundry-4U is a fast-growing, family-owned business looking for a dependable and friendly Customer Service Advisor. This role is perfect for someone who enjoys working independently, keeping a clean and organized space, and helping customers.

As a Customer Service Advisor, you will assist customers, complete wash-dry-fold orders, and keep the store clean and welcoming. Laundry-4U is open 24 hours and ready to assist customers!

What You’ll Do

• Provide friendly assistance to customers
• Use tablets/apps to complete wash-dry-fold orders and support daily store tasks
• Process wash-dry-fold payments using the POS system
• Monitor machines and keep the store clean, organized, and safe
• Maintain communication with management and support staff, including reporting machine issues, customer concerns, and any incidents that occur during your shift
• Work independently and as part of a team
• Support store operations with additional tasks as needed

Requirements

What We’re Looking For

• Minimum 8 months of customer service or retail experience
• Basic technology skills (tablets, apps, simple troubleshooting)
• Ability to use Telegram for communication during shifts
• Strong communication skills
• Ability to work independently and as part of a team
• Reliable transportation
• Flexible availability between all shifts
• Weekend availability (Saturday & Sunday) needed for this role
• Must be 18 or older
• Bilingual (English/Spanish) required

Shift Times

• 7AM-3PM
• 3PM-11PM
• 11PM-7AM

Physical Requirements

• This position requires long periods of standing, walking, bending, kneeling, pulling, and frequent lifting and carrying of laundry, supplies, and other items weighing up to 50 pounds throughout the shift
• Must be able to stand and walk for the duration of the shift

Education

• High school diploma or equivalent

Compensation

• Starting Pay: $10.00/hr non-bilingual and bilingual(English and Spanish) $11.00/hr
• Unlimited commission available
• Raises available based on performance after the first 90 days and annually
• Overtime opportunities available

Benefits

• Paid time off for part-time and full-time employees
• $20 weekly stipend to wash in store
• We promote within!

Location

803 S Sgt Macario Garcia Dr, Houston, TX 77011