Customer Service & Inside Sales — Onsite Growth Path

Applied Industrial Technologies; Billings (MT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401K with company match

Insurance

Time off

Tuition reimbursement

Employee assistance

Job summary

Applied Industrial Technologies is seeking a full-time Customer Service Representative to support the sales team and customers in Billings, MT. This onsite role runs 8:00 am–5:00 pm, Monday–Friday, and offers bonus opportunities alongside competitive hourly pay.

You will handle inquiries, quotes, order processing, sourcing parts, and help generate sales while supporting stockroom functions and deliveries as needed. The company emphasizes growth, teamwork, and a positive work-life balance.

Qualifications

• 1+ year customer service or inside sales. Industrial distribution or parts counter environment a plus
• Attention to detail, accuracy, ability to multitask, sense of humor
• Written and verbal communication skills, including English grammar
• High school diploma or equivalent
• Must be able to lift up to 50 lbs.
• Mechanical aptitude. Basic computer skills including Excel
• Valid driver's license & clean driving record (MVR)
• This position is not eligible for relocation benefits and is expected to be performed on site.
• Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this position.

Responsibilities

• Customer inquiries, quotes, order processing, expediting / returns
• Sourcing parts
• Assist in generating sales
• Help in the stockroom as needed, deliver orders to customers as needed

Skills

Customer service

Inside sales

Attention to detail

Education

High school diploma or equivalent

Tools

Excel

Job description

Applied Industrial Technologies is seeking a full-time Customer Service Representative to support the sales team and customers in Billings, MT. This onsite role runs 8:00 am–5:00 pm, Monday–Friday, and offers bonus opportunities alongside competitive hourly pay.

You will handle inquiries, quotes, order processing, sourcing parts, and help generate sales while supporting stockroom functions and deliveries as needed. The company emphasizes growth, teamwork, and a positive work-life balance.