Onsite CSR & Inside Sales – Bonus Eligible

Applied Industrial Technologies; Nampa (ID); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

401K with company match

Insurance

Time off

Tuition reimbursement

Employee assistance

Job summary

Applied Industrial Technologies in Caldwell, Idaho is seeking a full-time customer service representative to support our sales team and customers. You will handle inquiries, process quotes and orders, and contribute to fast, friendly service in a busy industrial distributorship.

This onsite role offers bonuses and benefits, room for growth, and a team-focused culture that values reliability, initiative, and clear communication.

Qualifications

• 1+ year customer service or inside sales experience; industrial distribution a plus
• Hydraulic, bearings, or power transmission knowledge preferred
• Attention to detail, accuracy, ability to multitask, sense of humor
• Written and verbal communication skills, including English grammar
• Must be able to lift up to 50 lbs.
• Mechanical aptitude and basic computer skills including Excel
• Valid driver's license and clean driving record (MVR)

Responsibilities

• Handle customer inquiries, quotes, orders, expediting/returns
• Source parts
• Assist in generating sales
• Help in the stockroom as needed, deliver orders to customers as needed

Skills

Customer service

Inside sales

Attention to detail

Multitasking

Excel

English communication

Driver's license

Lifting up to 50 lbs

Education

High school diploma or equivalent

Tools

Excel

Job description

Applied Industrial Technologies in Caldwell, Idaho is seeking a full-time customer service representative to support our sales team and customers. You will handle inquiries, process quotes and orders, and contribute to fast, friendly service in a busy industrial distributorship.

This onsite role offers bonuses and benefits, room for growth, and a team-focused culture that values reliability, initiative, and clear communication.