Customer Service & Inside Sales Coordinator

pacificadvisoryservice; Lexington (TN); On-site; USD 42,000 - 62,000; Full time

Job summary

Pacific Advisory Service in Lexington, KY is seeking a detail-oriented Customer Service & Inside Sales Coordinator to join our team. The role focuses on handling customer inquiries, processing orders, and coordinating with vendors and logistics partners to ensure timely deliveries.

The ideal candidate has 3–5 years of relevant experience in customer service or inside sales, strong communication skills, and proficiency with ERP systems and Microsoft Office.

Qualifications

• Previous experience in customer service, inside sales, order processing, or a similar office position preferred.
• Experience working with an ERP system is a plus
• Strong communication and customer service skills
• Excellent attention to detail and organizational skills
• Ability to manage multiple orders and priorities
• Strong follow-up and problem-solving skills
• Proficiency with Microsoft Office
• Ability to work effectively with customers, vendors, logistics providers, and internal departments
• Candidates with general office experience but limited direct industry experience are welcome to apply

Skills

Customer service

Inside sales

Order processing

ERP experience

Communication

Attention to detail

Organizational skills

Multitasking

Problem solving

Microsoft Office

Job description

A leading distributor of factory automation components is seeking a motivated and detail-oriented Customer Service & Inside Sales Coordinator to join our team in Lexington, KY.

Qualifications

• Previous experience in customer service, inside sales, order processing, or a similar office position preferred
• Experience working with an ERP system is a plus
• Strong communication and customer service skills
• Excellent attention to detail and organizational skills
• Ability to manage multiple orders and priorities
• Strong follow-up and problem-solving skills
• Proficiency with Microsoft Office
• Ability to work effectively with customers, vendors, logistics providers, and internal departments
• Candidates with general office experience but limited direct industry experience are welcome to apply

Experience Level

Candidates with 3–5 years of relevant experience, particularly in trading companies or similar business environments, may be considered for a higher-level Inside Sales role with greater responsibility. The specific title and scope of responsibilities may vary depending on the candidate's experience and background.

Candidates with significant relevant experience may be considered for a higher salary range.