Customer Service/Inside Representative

PORTER PRESTON MFG LLC; Waterbury (CT); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Employee discounts

Health insurance

Paid time off

Profit sharing

Job summary

Porter Preston MFG LLC in Waterbury, CT is seeking a positive, skilled team player for our Customer Service/Sales team. You will learn our products and use your knowledge and service to assist customers.

Responsibilities include presenting and selling products, prospecting new customers, resolving inquiries, scheduling follow-ups, and handling inbound calls, orders, and quotes to ensure customer satisfaction.

Qualifications

• Previous experience in sales, customer service, or related fields preferred.
• Ability to build rapport with clients.
• Strong negotiation skills.
• Detail-oriented and motivated to achieve goals.

Responsibilities

• Present and sell company products to new and existing customers.
• Prospect and contact potential customers.
• Resolve customer inquiries and complaints.
• Set follow-up appointments to keep customers informed of developments.
• Manage inbound calls, and order/quote entry.

Skills

Sales experience

Customer service

Rapport building

Negotiation

Detail oriented

Motivated

Job description

Benefits:

• 401(k)


• 401(k) matching


• Competitive salary


• Employee discounts


• Health insurance


• Paid time off


• Profit sharing

We have an immediate opening in our Customer Service/Sales department looking for a positive, skilled team player to join our team. Seeking an enthusiastic individual that wants to learn about our products and offer their well-trained product knowledge and service to our customers.

Responsibilities:

• Present and sell company products to new and existing customers


• Prospect and contact potential customers


• Resolve customer inquiries and complaints


• Set follow-up appointments to keep customers aware of latest developments


• Customer Service: manage inbound calls, order/quote entry

Qualifications:

• Previous experience in sales, customer service, or other related fields preferred


• Ability to build rapport with clients


• Strong negotiation skills


• Detail-oriented


• motivated and goal driven