Customer Service II: Quotes, Orders & Relationships

Motion; Phoenix (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Motion Industries is seeking a Customer Service Representative II in Phoenix, AZ. You will respond to customer inquiries, provide quotes, and enter orders, while maintaining strong relationships to drive repeat business.

Ideal candidates have 3–5 years of related experience, excellent communication, and solid computer skills. The role emphasizes accuracy, multitasking, and effective negotiation to support profitability.

Qualifications

• High school diploma or GED required.
• 3–5 years related experience preferred.
• Excellent communication and negotiation skills essential.
• Ability to learn product lines and pricing quickly.
• Strong attention to detail and organizational abilities.

Responsibilities

• Responds to customer inquiries regarding products, provides quotes, and handles order entry.
• Places customer orders via phone, fax, email, or in person and tracks status.
• Negotiates price within parameters to help maximize profitability.
• Builds customer relationships to drive repeat business and service quality.
• Manages inventory and ensures timely delivery and accurate orders.

Skills

Reliability

Organization

Attention to detail

Communication skills

Multi-tasking

Computer skills

Negotiation

Product knowledge

Education

High School diploma or GED

Tools

Microsoft Office Suite

Job description

Motion Industries is seeking a Customer Service Representative II in Phoenix, AZ. You will respond to customer inquiries, provide quotes, and enter orders, while maintaining strong relationships to drive repeat business.

Ideal candidates have 3–5 years of related experience, excellent communication, and solid computer skills. The role emphasizes accuracy, multitasking, and effective negotiation to support profitability.