Customer Service & Home Solutions Specialist

Lowe's; Anchorage (AK); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance

Company 401(k) match

Employee Stock Purchase Program

Associate discount (10%)

Track to the Trades program

Job summary

Lowe’s is seeking a Customer Service Associate to greet and assist customers in-store, helping them find products and resolve home improvement challenges. You will engage with customers daily, manage merchandise and support checkout, with potential cross-training in various departments.

The role supports bilingual or multilingual capabilities, and Lowe’s offers benefits, tuition assistance, a 401(k) match, and associate discounts.

Qualifications

• 6 Months Experience using a computer (inputting, accessing, modifying, or outputting information)
• 6 Months Experience using common retail technology (smartphones, tablets)
• Reading, writing, and performing basic arithmetic
• Able to stand for long periods and perform job duties
• Minimally lift 25 lbs unassisted or more with/without accommodation

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service
• Help customers locate and handle merchandise
• Stock shelves and replenish supplies as needed
• Process orders and deliveries accurately for on-time receipt
• Cross-train in other areas of the store to support customer service
• Prepare department merchandise per customer needs (e.g., paint, pipes, wood)
• Guide customers through shopping or checkout
• Perform other duties as assigned

Skills

Customer service

Communication

Bi-lingual

Retail technology

Computer basics

Tools

Smartphones/tablets

Job description

Lowe’s is seeking a Customer Service Associate to greet and assist customers in-store, helping them find products and resolve home improvement challenges. You will engage with customers daily, manage merchandise and support checkout, with potential cross-training in various departments.

The role supports bilingual or multilingual capabilities, and Lowe’s offers benefits, tuition assistance, a 401(k) match, and associate discounts.