Customer Service Associate - Home Improvement Pro

Lowe's Companies, Inc.; Jackson (CA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate Discount

Track to the Trades

Job summary

Lowe’s Companies, Inc. seeks a Customer Service Associate to welcome customers, help them locate products, and resolve home improvement questions across store departments. You’ll engage with customers daily, assist with merchandise, and process orders to ensure on-time delivery.

The role supports bilingual or cross-functional learning and offers comprehensive benefits and flexible scheduling. Pay starts at market-competitive wages with opportunities for growth through Lowe’s benefits programs,

Qualifications

• 6 months of computer experience including inputting and retrieval of information.
• 6 months using retail technology such as smartphones or tablets.
• Reading, writing and basic arithmetic skills.
• Ability to stand or sit for extended periods and lift up to 25 lbs.

Responsibilities

• Welcome customers and provide friendly, professional service.
• Assist customers in locating and handling merchandise.
• Restock shelves and replenish supplies as needed.
• Process orders and deliveries accurately to ensure on-time receipt.
• Cross-train in other store areas to enhance service quality.
• Prepare department merchandise based on customer needs.
• Guide customers through shopping or checkout and perform other duties.

Skills

Basic Computer Skills

Retail Tech Familiarity

Arithmetic Proficiency

Physical Stamina

Job description

Lowe’s Companies, Inc. seeks a Customer Service Associate to welcome customers, help them locate products, and resolve home improvement questions across store departments. You’ll engage with customers daily, assist with merchandise, and process orders to ensure on-time delivery.

The role supports bilingual or cross-functional learning and offers comprehensive benefits and flexible scheduling. Pay starts at market-competitive wages with opportunities for growth through Lowe’s benefits programs,