Customer Service & Home Solutions Advisor - Flexible Hours

Lowe's; Edwardsville (Luzerne County); Presencial; USD 30.000 - 38.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Tuition assistance

401(k) match

Employee Stock Purchase Program

Associate discount

Track to the Trades

Descripción de la vacante

Lowe’s is seeking a Customer Service Associate to welcome customers and help them find the right home improvement products. You’ll answer questions, assist with locating merchandise, and ensure a friendly, efficient shopping experience across departments.

Part-time options are available with benefits including health insurance, tuition assistance, a company 401(k) match, and an associate discount. Bilingual skills are a plus and there are opportunities to learn new trade skills.

Formación

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsabilidades

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Conocimientos

Customer service

Basic math

Computer basics

Retail tech literacy

Bi-lingual (preferred)

Herramientas

Smartphones

Tablets

POS system

Descripción del empleo

Lowe’s is seeking a Customer Service Associate to welcome customers and help them find the right home improvement products. You’ll answer questions, assist with locating merchandise, and ensure a friendly, efficient shopping experience across departments.

Part-time options are available with benefits including health insurance, tuition assistance, a company 401(k) match, and an associate discount. Bilingual skills are a plus and there are opportunities to learn new trade skills.