Customer Service & Home Improvement Advisor

Lowe's; Worcester (MA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) matching

Employee Stock Purchase Program

Associate Discount 10%

Track to the Trades program

Job summary

Lowe's in Worcester, MA seeks a Part-time Customer Service Associate to greet customers, help them find products, and process transactions. You will work across departments, stock shelves, and assist with loading merchandise as needed, ensuring a positive shopping experience.

The role emphasizes friendly service, problem solving, and collaboration with team members to meet customer needs. Training and growth opportunities are available under Lowe's benefit programs.

Qualifications

• Experience using a computer and common retail technology (phones/tablets)
• Basic reading, writing, and arithmetic
• Ability to stand for long periods and lift up to 25 lbs
• Retail or customer service experience is a plus
• Bi-lingual skills and department certifications are favorable

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly, professional service
• Assist customers with locating and handling merchandise
• Stock shelves and replenish supplies as needed
• Process orders and deliveries accurately for on-time fulfillment
• Cross-train in other store areas to support customer service
• Prepare department merchandise per customer needs (e.g., paint, pipes, lumber)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Communication

Computer literacy

Multi-tasking

Job description

Lowe's in Worcester, MA seeks a Part-time Customer Service Associate to greet customers, help them find products, and process transactions. You will work across departments, stock shelves, and assist with loading merchandise as needed, ensuring a positive shopping experience.

The role emphasizes friendly service, problem solving, and collaboration with team members to meet customer needs. Training and growth opportunities are available under Lowe's benefit programs.