Customer Service & Home Improvement Specialist

Lowe's Companies, Inc.; Grove (OK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Join Lowe's as a Customer Service Associate and help customers feel confident while shopping for home improvement needs. You will greet shoppers, answer questions, locate products, and ensure merchandise is well-organized and ready for pickup or delivery.

In this role you will work across departments, assist with loading and stocking, and learn to operate store technology. Lowe's offers flexible schedules, benefits, and opportunities for growth.

Qualifications

• Experience using a computer for input, access, modification, or output.
• Experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers and deliver friendly and professional customer service.
• Assist customers in locating and handling merchandise.
• Stock shelves and replenish supplies.
• Process orders and deliveries accurately.
• Cross-train in other store areas to improve service.
• Prepare department merchandise to meet customer needs.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer skills

Retail tech

Basic math

Tools

Smartphones

Tablets

Job description

Join Lowe's as a Customer Service Associate and help customers feel confident while shopping for home improvement needs. You will greet shoppers, answer questions, locate products, and ensure merchandise is well-organized and ready for pickup or delivery.

In this role you will work across departments, assist with loading and stocking, and learn to operate store technology. Lowe's offers flexible schedules, benefits, and opportunities for growth.