Home Improvement Customer Service Specialist

Lowe's Companies, Inc.; Brunswick (GA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company 401(k) plan with matching

Employee Stock Purchase Program

Associate Discount (10%)

Track to the Trades program

Job summary

Lowe's Customer Service Associate greets customers, helps them find the right products for home improvement, and delivers friendly, knowledgeable service to make shopping easy and enjoyable.

You will assist with locating merchandise, restocking, processing orders and deliveries, and may rotate through departments to support store operations, always upholding Lowe's standards and a helpful, professional attitude. This role can include periodic lifting of items and standing for extended periods.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Basic computer skills

Retail technology experience

Math and counting

Physical stamina

Lifting ability 25 lbs

Job description

Lowe's Customer Service Associate greets customers, helps them find the right products for home improvement, and delivers friendly, knowledgeable service to make shopping easy and enjoyable.

You will assist with locating merchandise, restocking, processing orders and deliveries, and may rotate through departments to support store operations, always upholding Lowe's standards and a helpful, professional attitude. This role can include periodic lifting of items and standing for extended periods.