Customer Service & Home Improvement Specialist

Lowe's Companies, Inc.; Fredericksburg (VA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee-S

Associate Discount

Track to the Trades program

Job summary

Lowe’s Companies, Inc. in Fredericksburg, VA is seeking a Customer Service Associate to greet shoppers, help them find products, and ensure a friendly, helpful shopping experience.

You will assist customers with locating merchandise, process orders and deliveries when needed, and may cross-train in other departments to deliver outstanding service across appliances, hardware, plumbing, and home decor.

Qualifications

• 6 months experience using a computer and basic retail tech.
• Reading, writing and basic arithmetic.
• Able to stand for long periods and lift up to 25 lbs.

Responsibilities

• Welcome customers and deliver friendly service.
• Assist customers with locating merchandise.
• Down stock merchandise and replenish supplies.
• Process orders and deliveries accurately.
• Cross-train in other areas of the store.
• Prepare department merchandise based on customer needs.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Basic computer skills

Retail technology familiarity

Reading & basic arithmetic

Physical stamina

Lifting up to 25 lbs

Job description

Lowe’s Companies, Inc. in Fredericksburg, VA is seeking a Customer Service Associate to greet shoppers, help them find products, and ensure a friendly, helpful shopping experience.

You will assist customers with locating merchandise, process orders and deliveries when needed, and may cross-train in other departments to deliver outstanding service across appliances, hardware, plumbing, and home decor.