Customer Service & Home Improvement Specialist

Lowe's Companies, Inc.; Derby (KS); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) + ESPP

Associate discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. is seeking a Customer Service Associate in Derby, KS to welcome customers and help them find the right products for home improvement. You will interact with customers, answer questions, and provide friendly, efficient service in a fast-paced retail environment.

The role offers opportunities to learn multiple departments, pursue training, and advance within Lowe's, with benefits, flexible schedules, and a focus on teamwork and customer care.

Qualifications

• 6 Months Experience using a computer and basic arithmetic.
• 6 Months Experience using common retail technology (smartphones/tablets).
• Reading, writing, and basic arithmetic skills.
• Ability to stand for long periods and lift up to 25 lbs.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Restock shelves and replenish supplies as needed.
• Process orders and deliveries accurately for on-time fulfillment.
• Cross-train in other store areas to enhance customer service.
• Prepare department merchandise per customer needs (e.g., paint, pipes, wood).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Retail technology

Basic arithmetic

Computer literacy

Communication

Tools

Smartphones

Tablets

Job description

Lowe's Companies, Inc. is seeking a Customer Service Associate in Derby, KS to welcome customers and help them find the right products for home improvement. You will interact with customers, answer questions, and provide friendly, efficient service in a fast-paced retail environment.

The role offers opportunities to learn multiple departments, pursue training, and advance within Lowe's, with benefits, flexible schedules, and a focus on teamwork and customer care.