Part-Time Home Improvement Customer Specialist

Lowe's; Rochester (MN); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) company match

Associate discount

Track to the Trades program

Job summary

Lowe's in the United States is seeking a Customer Service Associate to greet shoppers, help them find products and address home improvement questions. You will interact with customers throughout the day, assist with locating merchandise, and ensure orders and deliveries are processed accurately.

This role supports a variety departments, offers flexible part-time schedules, and comes with benefits including health insurance, tuition assistance, a company match 401(k), and an associate discount.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Bi-lingual

Basic computer skills

Retail technology experience

Basic math

Job description

Lowe's in the United States is seeking a Customer Service Associate to greet shoppers, help them find products and address home improvement questions. You will interact with customers throughout the day, assist with locating merchandise, and ensure orders and deliveries are processed accurately.

This role supports a variety departments, offers flexible part-time schedules, and comes with benefits including health insurance, tuition assistance, a company match 401(k), and an associate discount.