Customer Service & Home Improvement Pro

Lowe's; Washington (MO); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance program

Company-matching 401(k) and Employee S

Employee Stock Purchase Program

Job summary

Lowe’s is seeking a Customer Service Associate who welcomes customers and helps them find the right home improvement solutions. You’ll engage with shoppers, answer questions, and ensure a friendly, efficient shopping experience across departments.

You’ll handle product locating, stocking, order processing, and occasional loading of merchandise, with opportunities to train in other areas and gain skills through Lowe’s Track to the Trades program.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Computer literacy

Retail technology

Bilingual

Communication

Tools

Smartphones

Tablets

Point of sale systems

Job description

Lowe’s is seeking a Customer Service Associate who welcomes customers and helps them find the right home improvement solutions. You’ll engage with shoppers, answer questions, and ensure a friendly, efficient shopping experience across departments.

You’ll handle product locating, stocking, order processing, and occasional loading of merchandise, with opportunities to train in other areas and gain skills through Lowe’s Track to the Trades program.