Customer Service & Home Improvement Associate (Flexible)

Lowe's; Virginia; On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe’s seeks a Customer Service Associate to welcome customers, help them find the right products, and provide friendly service in-store. You will engage with customers throughout the day, assist with locating merchandise, and ensure needs are met while contributing to a positive shopping experience.

As part of Lowe’s, you’ll have opportunities to grow, benefit from health options, tuition assistance, a company match 401(k), and an associate discount.

Qualifications

• 6 Months experience using a computer.
• 6 Months experience using common retail technology such as smartphones and tablets.
• Reading, writing, and basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Communication

Multitasking

Problem solving

Job description

Lowe’s seeks a Customer Service Associate to welcome customers, help them find the right products, and provide friendly service in-store. You will engage with customers throughout the day, assist with locating merchandise, and ensure needs are met while contributing to a positive shopping experience.

As part of Lowe’s, you’ll have opportunities to grow, benefit from health options, tuition assistance, a company match 401(k), and an associate discount.