Customer Service & Home Improvement Associate

Lowe's Companies, Inc.; Bismarck (ND); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Customer Service Associate role in the United States focuses on helping customers with their home improvement needs. You will greet shoppers, answer questions, locate products, and ensure a positive in-store experience across departments.

Role includes standing for long periods, stocking duties, and occasional lifting; training across store areas is possible to enhance customer service delivery.

Qualifications

• 6 months experience using a computer or data entry.
• 6 months experience using common retail technology (smartphones/tablets).
• Reading, writing and basic arithmetic skills.
• Ability to stand for long periods and lift up to 25 lbs.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock and replenish shelves as needed.
• Process orders and deliveries accurately for on-time receipt.
• Cross-train in other store areas to improve service.
• Prepare department merchandise (e.g., paint, pipes, wood) as needed.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Bi-lingual

Retail tech

Tools

Smartphones/tablets

Job description

Lowe's Customer Service Associate role in the United States focuses on helping customers with their home improvement needs. You will greet shoppers, answer questions, locate products, and ensure a positive in-store experience across departments.

Role includes standing for long periods, stocking duties, and occasional lifting; training across store areas is possible to enhance customer service delivery.