Customer Service Associate — Home Improvement & Benefits

Lowe's; Kimball (TN); On-site; USD 25,000 - 40,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee stock purchase program

Associate discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate in the United States to welcome customers and assist with home improvement needs across various departments. You will help customers find products, answer questions, and ensure a pleasant shopping experience.

As a part-time role, you will engage with customers throughout the day, stock merchandise, and support checkout while upholding Lowe's service standards and safety guidelines.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• Bi-lingual skills
• Certification in trade related to department

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech usage

Math basics

Physical stamina

Customer service

Job description

Lowe's is hiring a Customer Service Associate in the United States to welcome customers and assist with home improvement needs across various departments. You will help customers find products, answer questions, and ensure a pleasant shopping experience.

As a part-time role, you will engage with customers throughout the day, stock merchandise, and support checkout while upholding Lowe's service standards and safety guidelines.