Customer Service & Home Improvement Sales Associate

Lowe's (old); Glen Carbon (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Job summary

Customer Service Associate at Lowe’s in the United States seeks friendly, helpful individuals to assist customers with home improvement needs. You’ll greet customers, help locate products, answer questions, and process orders while maintaining shelves and providing excellent service.

The role may involve lifting up to 25 lbs, standing for long periods, and working across departments such as Appliances, Hardware, and Paint. A focus on customer care and teamwork is essential.

Qualifications

• 6 months experience using a computer for basic tasks.
• 6 months experience using retail technology such as smartphones and tablets.
• Reading, writing, and basic arithmetic.
• Able to stand for extended periods and perform job duties.
• Able to lift 25 lbs unassisted or with assistance when needed.

Responsibilities

• Welcome customers and deliver friendly and professional service.
• Assist customers with locating and handling merchandise.
• Stock shelves and replenish supplies.
• Process orders and deliveries accurately.
• Cross-train in other store areas to improve service.
• Prepare department merchandise (e.g., paint, pipes, wood, drywall, blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer basics

Retail tech

Basic math

Stand/walk

Lift 25 lbs

Job description

Customer Service Associate at Lowe’s in the United States seeks friendly, helpful individuals to assist customers with home improvement needs. You’ll greet customers, help locate products, answer questions, and process orders while maintaining shelves and providing excellent service.

The role may involve lifting up to 25 lbs, standing for long periods, and working across departments such as Appliances, Hardware, and Paint. A focus on customer care and teamwork is essential.