Customer Service & Home Improvement Advisor | Flexible Hours

Lowe's Home Centers, LLC; Texas City (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement needs. You will interact with customers, assist with locating merchandise, and ensure requests are fulfilled accurately and on time.

Responsibilities include stocking, processing orders, and collaborating across departments to deliver excellent service. Prior experience in retail/customer service is beneficial, with opportunities for growth and participation in Lowe's

Qualifications

• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Reading and basic math

Prolonged standing

Customer service

Basic computer use

Tools

Smartphones and tablets

Job description

Lowe's is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement needs. You will interact with customers, assist with locating merchandise, and ensure requests are fulfilled accurately and on time.

Responsibilities include stocking, processing orders, and collaborating across departments to deliver excellent service. Prior experience in retail/customer service is beneficial, with opportunities for growth and participation in Lowe's