Customer Service & Home Improvement Advisor

Lowe's

Roseville (CA)

On-site

USD 23,000 - 25,000

Part time

13 hours ago
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Benefits offered by this job

Health insurance
Tuition assistance
401(k) company match
Stock purchase plan
Associate discount
Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate to help customers find the right products for home improvement projects. You will greet customers, answer questions, and provide friendly service across departments like Appliances, Hardware, and Paint.

The role emphasizes assisting with product selection, stocking, and timely order processing. Candidates should be ready to participate in training, work in a fast-paced retail environment, and support customers from checkout to post-purchase service.

Qualifications

  • 6 months experience using a computer
  • Experience with common retail technology (smartphones, tablets)
  • Reading, writing and basic arithmetic
  • Ability to stand for long periods and lift up to 25 lbs

Responsibilities

  • Welcome customers and deliver friendly, professional service
  • Assist customers with locating and handling merchandise
  • Restock merchandise and replenish shelves as needed
  • Process orders and deliveries accurately
  • Cross-train in other areas of the store to support customer service
  • Prepare merchandise in department according to customer needs (e.g., tint/paint, cut materials)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned

Skills

6 Months Experience using a computer
Retail technology experience
Reading/ writing/ arithmetic
Prolonged standing & lifting

Job description

Lowe's is hiring a Customer Service Associate to help customers find the right products for home improvement projects. You will greet customers, answer questions, and provide friendly service across departments like Appliances, Hardware, and Paint.

The role emphasizes assisting with product selection, stocking, and timely order processing. Candidates should be ready to participate in training, work in a fast-paced retail environment, and support customers from checkout to post-purchase service.

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